Politique d’expédition
Shipping Policy
Processing Times
Processing times are separate from shipping times.
Please allow the advertised processing time for your order to be packed before it is shipped. Processing time does not include the shipping method you select at checkout.
Choosing an expedited or priority shipping option does not reduce our processing time.
Shipping Rates
Shipping rates are calculated in real time by our shipping carriers at checkout based on your order, destination and selected shipping method.
Transit Times
Once your order has been shipped, delivery times are determined by the shipping carrier.
While we always aim to dispatch orders as quickly as possible, delivery dates cannot be guaranteed once your parcel is in transit.
Tracking information will be provided where available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes or other fees charged by your country's customs authority.
These charges are not included in your order total and are the responsibility of the customer.
If customs charges are refused and the parcel is returned to us, we will issue a refund once the order has been received back. Original shipping charges are non-refundable.
Print on Demand Products
Some Print on Demand products may have separate shipping charges.
These shipping costs are set by our Print on Demand partners and may still apply even if your order qualifies for free shipping on other products.
Shipping to Businesses, Hotels & Temporary Addresses
Customers who choose to have orders delivered to a business, hotel, hospital or other non-residential address do so at their own risk.
Please ensure the delivery location is able to accept and safely hold your parcel. Orders delivered successfully to the address provided cannot be replaced or refunded if they are subsequently lost after delivery.
Shipping Restrictions
We currently ship to most countries worldwide.
Due to the European Union's General Product Safety Regulation (GPSR), we are currently unable to ship physical products to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.